4K UHD channels

SS IPTV App for LG Smart TV discussion
Post Reply
linda
Ensign
Ensign
Posts: 17
Joined: 12 Apr 2017, 16:16
TV Model: LG
Wales

4K UHD channels

Post by linda »

Hi there ,I have iptv channel list loaded in ssiptv.

Every thing works fine however all movies and channels 4k or UHD got only sound and no picture. I have used the same playliste with Perferct player on Android box and it works fine but not with ssiptv.

Can you please help me sort out this problem.

PS: My TV is LG lg 55la965v-za SMART 4K .

Best regards.

linda
Ensign
Ensign
Posts: 17
Joined: 12 Apr 2017, 16:16
TV Model: LG
Wales

Re: 4K UHD channels

Post by linda »

Can any one please reply.
Thanks in advance.
Linda.

toploader
Ensign
Ensign
Posts: 1
Joined: 23 Mar 2018, 20:52
TV Model: LG 55UH850V-ZA
Great Britain

Re: 4K UHD channels

Post by toploader »

Hi Linda - did you ever resolve this?

I have a similar problem as you with an older 2015 LG TV 55UF860V-ZA (WebOS TV v2.2.1 - 2140 (beehive - biscayne). Maybe check your WebOS version to see if its the same?

BTW - My main TV (2016 LG 55UH850V / WebOS TV v3.3.3 - 3704) is fine on 4k IPTV content.

Cheers!

User avatar
Eugene
Project Leader
Project Leader
Posts: 5620
Joined: 15 Apr 2013, 22:54
TV Model: LG 47LM960V, LG LB679V
Location: Санкт-Петербург
Been thanked: 18 times
Contact:
Russia

Re: 4K UHD channels

Post by Eugene »

Unfortunately, we cannot support playing of 4k streams for LG 2013.

linda
Ensign
Ensign
Posts: 17
Joined: 12 Apr 2017, 16:16
TV Model: LG
Wales

Re: 4K UHD channels

Post by linda »

Eugene wrote:Unfortunately, we cannot support playing of 4k streams for LG 2013.

Hi Eugene thanks for your reply.
Like I have mentioned above my LG lg 55la965v-za SMART 4K is dated 2015 and not 2013, therefore it should support playing 4K stream contents unfortunately it does not ??.
Best Regards.
Linda

User avatar
Eugene
Project Leader
Project Leader
Posts: 5620
Joined: 15 Apr 2013, 22:54
TV Model: LG 47LM960V, LG LB679V
Location: Санкт-Петербург
Been thanked: 18 times
Contact:
Russia

Re: 4K UHD channels

Post by Eugene »

55la965v is the model of 2013, not 2015

Post Reply