LG Smart TV "Working Slowly"

SS IPTV App for LG Smart TV discussion
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LG Smart TV "Working Slowly"

Postby BypAnThEr » 12 Apr 2017, 20:18

Hi!
I Have LG 49UB850V Model Smart Tv.
I have been using the SS IPTV program since 1 year. There was no problem until now. But In the last week, the channels are slowly to open and Transitions between channels were slowed down. The other channel does not turn off while switching channels, After 10 or 15 seconds the other channel goes. I also tried vlc player, there is no problem. I deleted the program and again installed. But same.
I'm waiting for your help, Thanks in advance.

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Re: LG Smart TV "Working Slowly"

Postby admin » 12 Apr 2017, 20:22

Hi,
We are trying to clarify the issue to fix it.
Could you share one of the your streams with this issue?
(PM, or better to support@ss-iptv.com)
Best Wishes,
Administrator of SS IPTV Forum

linda
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Re: LG Smart TV "Working Slowly"

Postby linda » 12 Apr 2017, 20:23

Its definitely a problem form the APP itself I have the same issue .
Regards

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Re: LG Smart TV "Working Slowly"

Postby BypAnThEr » 12 Apr 2017, 20:37

Thanks for your quick reply.
I posted a video about the error with mail.
Thanks

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Re: LG Smart TV "Working Slowly"

Postby Eugene » 12 Apr 2017, 20:39

Slow changing cannot be considered as an error. Slow changing is slow changing.

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Re: LG Smart TV "Working Slowly"

Postby Eugene » 12 Apr 2017, 20:46

Thanks for the video, it's helped very much.
Stay in touch, we'll try to solve it as soon as possible.

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Re: LG Smart TV "Working Slowly"

Postby linda » 12 Apr 2017, 20:55

Hi dear Eugene it seems the problem with this member is exact same like mine.
SSiptv App was working perfect for me as well for this few months but recently the channels are taking very long to open . and once they are open no freezes or disconnection in other words iptv is working prefect. its only when changing to another channel the problem occur (the wait to open).
Having said that there are no problem using VLC or Android box with the same IPTV channels. Therefore I would definitely think its SSiptv issue


Best Regards

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Re: LG Smart TV "Working Slowly"

Postby admin » 12 Apr 2017, 21:10

Dear Linda,

We have made fix,
Could you please check it on your side?
Last build is: 2017-04-12 18:00:47 (SS IPTV -> Settings -> Information)

Restart is required :!:
Best Wishes,
Administrator of SS IPTV Forum

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Re: LG Smart TV "Working Slowly"

Postby BypAnThEr » 12 Apr 2017, 21:16

Super, Now it works very well.
Very Thanks for Help.

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Re: LG Smart TV "Working Slowly"

Postby linda » 12 Apr 2017, 21:34

Hi there.
Thanks to both of you Eugene and Admin for your quick response and great help all sorted now.
Very much appreciated.


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