black screen on app

SS IPTV App for LG Smart TV discussion
Rodgers
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black screen on app

Postby Rodgers » 18 Jan 2018, 13:51

Hello every body

Since this morning , when i try to open ss-iptv, i only get a black screen on my smart tv philips.
I try to remove the app, to download it again but it's still the same
Is here some one who can help me to fix the problem?

Thanx

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Re: black screen on app

Postby Eugene » 18 Jan 2018, 13:52

How do you launch it?

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Re: black screen on app

Postby Rodgers » 18 Jan 2018, 13:54

from the app screen of the tv

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Re: black screen on app

Postby Rodgers » 18 Jan 2018, 14:04

No one to help?

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Re: black screen on app

Postby Eugene » 18 Jan 2018, 14:05

Help in 10 minutes? Really? It's obvious that we need time to find the issue and its solution.

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Re: black screen on app

Postby Rodgers » 18 Jan 2018, 14:16

no excuse me my inglish may be is not so good

i only want to say : does any one had this problem and can tell if is a little or big one

i don't mean you have to get the solution at the moment, i'm just a little worried, i hope it's not a problem with my tv because i have it sins 1 month :(

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Re: black screen on app

Postby Eugene » 18 Jan 2018, 14:25

We know about the problem and we are trying to fix it as soon as possible.

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Re: black screen on app

Postby dannyvdm » 18 Jan 2018, 14:47

Rodgers wrote:Hello every body

Since this morning , when i try to open ss-iptv, i only get a black screen on my smart tv philips.
I try to remove the app, to download it again but it's still the same
Is here some one who can help me to fix the problem?

Thanx


I have same problem with philips smart tv

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Re: black screen on app

Postby Eugene » 18 Jan 2018, 14:56

You've written "the same problem" here too. But these issues are ABSOLUTELY different. So you cannot have different "the same" problems at the same time.

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Re: black screen on app

Postby Rodgers » 18 Jan 2018, 15:06

It's good to read that you know the problemand you're working on it ;)
Thanks for your time and sorry angain for my "bad inglish"


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