SS IPTV doesn't start

SS IPTV App for LG Smart TV discussion
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Re: SS IPTV doesn't start

Postby besi12 » 10 Feb 2018, 02:19

Still the same issue!

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Re: SS IPTV doesn't start

Postby matteorouge » 10 Feb 2018, 20:19

I also have to same problem with my Hisense H75N6800UK. When launching the app, I see a grey background and a message in the center of the screen saying "Please, wait..." and in the bottom right another message saying "Loading...". It remains like this, I tried to wait for about one hour but nothing happens. My MAC Address is 64:6E:69:55:D3:58. I've checked that my tv has the latest Firmware update

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Re: SS IPTV doesn't start

Postby doory » 14 Feb 2018, 21:24

Hi I have same issue Hisense 6800..

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Re: SS IPTV doesn't start

Postby pttynan » 16 Feb 2018, 20:33

I'm having exactly the same issue (UK).

Did anyone manage to sort this?

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Re: SS IPTV doesn't start

Postby Alirulez » 18 Feb 2018, 01:43

Im having exactly the same issue. Help please!

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Re: SS IPTV doesn't start

Postby Eugene » 19 Feb 2018, 02:38

We still do not know why the app doesn't start on some Hisense TVs
please, keep your patience

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Re: SS IPTV doesn't start

Postby Alirulez » 27 Feb 2018, 22:12

Hey Eugene

Im being patient but do you have any further thoughts on this?

A

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Re: SS IPTV doesn't start

Postby Eugene » 27 Feb 2018, 23:22

Please, write your IP address and launch the app (for diagnostics)

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Re: SS IPTV doesn't start

Postby Alirulez » 01 Mar 2018, 02:00

Hi My IP is 151.226.91.9

The Mac address is 64:6E:69:55:F1:C7

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Re: SS IPTV doesn't start

Postby Eugene » 01 Mar 2018, 02:35

We don't need your MAC at the moment. Just launch the app to give us opportunity to collect diagnostic information.


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