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SS IPTV doesn't start
Posted: 07 Feb 2018, 16:33
by besi12
Hello,
Today I tried to Install it on my new TV and it doesn't start!
TV is Hisense 55NEC6500
It just shows "Bitte Warten" and in the right corner "lade..."
Thank you in advance.
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 16:44
by Eugene
from VEWD Store?
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 16:50
by besi12
No i think it's a Hisense App Store.
Also i tried by BrowserURL...the same issue!
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 17:38
by Eugene
Sounds very strange. The app has been tested on all Hisense devices without VEWD Store.
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 17:44
by besi12
It´s a new Hisense Vidaa U device...I don´t know on which OS it is based to be honest.
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 17:45
by Eugene
Write your MAC-address and IP address, we'll try to detect your launches and find out the reason fo the issue.
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 17:49
by besi12
MAC is E8:2A:44:22:8F:1F
IP is 144.208.197.102
thx
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 18:03
by Eugene
Could you please also make short video from the launching app for better understanding?
Re: SS IPTV doesn't start
Posted: 07 Feb 2018, 18:21
by besi12
For sure!
https://drive.google.com/file/d/16_2VH4 ... nLfHE/viewAfter this it goes on and on like this.
At first try, I let it run for half an hour.
Re: SS IPTV doesn't start
Posted: 09 Feb 2018, 14:11
by Eugene
Please, try to launch the app