SS IPTV doesn't start

SS IPTV App for LG Smart TV discussion
besi12
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SS IPTV doesn't start

Postby besi12 » 07 Feb 2018, 16:33

Hello,
Today I tried to Install it on my new TV and it doesn't start!
TV is Hisense 55NEC6500
It just shows "Bitte Warten" and in the right corner "lade..."

Thank you in advance.

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Re: SS IPTV doesn't start

Postby Eugene » 07 Feb 2018, 16:44

from VEWD Store?

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Re: SS IPTV doesn't start

Postby besi12 » 07 Feb 2018, 16:50

No i think it's a Hisense App Store.
Also i tried by BrowserURL...the same issue!

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Re: SS IPTV doesn't start

Postby Eugene » 07 Feb 2018, 17:38

Sounds very strange. The app has been tested on all Hisense devices without VEWD Store.

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Re: SS IPTV doesn't start

Postby besi12 » 07 Feb 2018, 17:44

It´s a new Hisense Vidaa U device...I don´t know on which OS it is based to be honest.

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Re: SS IPTV doesn't start

Postby Eugene » 07 Feb 2018, 17:45

Write your MAC-address and IP address, we'll try to detect your launches and find out the reason fo the issue.

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Re: SS IPTV doesn't start

Postby besi12 » 07 Feb 2018, 17:49

MAC is E8:2A:44:22:8F:1F
IP is 144.208.197.102

thx

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Re: SS IPTV doesn't start

Postby Eugene » 07 Feb 2018, 18:03

Could you please also make short video from the launching app for better understanding?

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Re: SS IPTV doesn't start

Postby besi12 » 07 Feb 2018, 18:21

For sure!

https://drive.google.com/file/d/16_2VH4 ... nLfHE/view

After this it goes on and on like this.
At first try, I let it run for half an hour.

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Re: SS IPTV doesn't start

Postby Eugene » 09 Feb 2018, 14:11

Please, try to launch the app


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