Hi,
I am using this wonderful app, on my new Sony Bravia Smart tv model KD-55X720E. I am able to watch all the live channels but when I try viewing VOD the movie or video won't load. I get error "unable to play".
is the app compatible with MP4 files?
I would really appreciate your help on this.
Regards,
Unable to view movies
- Eugene
- Project Leader
- Posts: 5620
- Joined: 15 Apr 2013, 22:54
- TV Model: LG 47LM960V, LG LB679V
- Location: Санкт-Петербург
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Re: Unable to view movies
Well, unfortunately, I can't check your streams (due to geo restrictions, I guess). The only thing I can note is that you've added all the streams into "My Playlist" section while it is intended for live-streams only.
I don't think that it may become the reason of the issue but in order to eliminate it, I've just added one random VoD stream from "My Playlist" to "My Videos". So, check if it works there.
If it doesn't you need to check if your VoD streams works on your PC with VLC player.
I don't think that it may become the reason of the issue but in order to eliminate it, I've just added one random VoD stream from "My Playlist" to "My Videos". So, check if it works there.
If it doesn't you need to check if your VoD streams works on your PC with VLC player.
Re: Unable to view movies
Hi Eugene,
Thanks for your help I appreciate. I am able to view movies in my pc from the list. I do not see anything in my videos, neither in my playlist. I am using external list.
Thanks again,
Thanks for your help I appreciate. I am able to view movies in my pc from the list. I do not see anything in my videos, neither in my playlist. I am using external list.
Thanks again,
- Eugene
- Project Leader
- Posts: 5620
- Joined: 15 Apr 2013, 22:54
- TV Model: LG 47LM960V, LG LB679V
- Location: Санкт-Петербург
- Been thanked: 18 times
- Contact:
Re: Unable to view movies
well, I probably mixed up and checked another device
but anyway I cannot get access to your streams, so I cannot answer you anything more definite.
but anyway I cannot get access to your streams, so I cannot answer you anything more definite.
Re: Unable to view movies
thanks Eugene,
I understand. anyone else that could help me with this issue?
I understand. anyone else that could help me with this issue?