Software complete freeze after choosing channel

SS IPTV App for LG Smart TV discussion
Davis
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TV Model: Hisense HA65M5010UWT
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Software complete freeze after choosing channel

Postby Davis » 16 Oct 2018, 21:50

Great software no complaints once ot ever!
Everything worked fine until today when choosing a channel im waiting for the loading but it never comes and the software completely freezes on black screen.
I did a hard reset and uploaded the external list again, but it remains the same.
The playlist works fine on other software on computer and other apps works fine on tv so its not network issue to then it must be an issue with the software.
Any help will be appreciated!
Hisense 65”

Davis
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Re: Software complete freeze after choosing channel

Postby Davis » 17 Oct 2018, 20:13

Any ideas guys??

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Re: Software complete freeze after choosing channel

Postby admin » 18 Oct 2018, 11:50

We didn't make changes which may affect your TV.
I can guess that the content by your link has been changed.

If you want that we check the link, please provide it to the support@ss-iptv.com
And in this case we need your device Id (SS IPTV -> Settings -> Information)
Best Wishes,
Administrator of SS IPTV Forum

Davis
Младший лейтенант
Младший лейтенант
Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Flag: Denmark

Re: Software complete freeze after choosing channel

Postby Davis » 18 Oct 2018, 21:05

The thing is that the link is working fine on my computer..can it be blocked by internet provider?

Davis
Младший лейтенант
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Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Flag: Denmark

Re: Software complete freeze after choosing channel

Postby Davis » 19 Oct 2018, 21:21

Fixed by hard reset to tv.


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