Software complete freeze after choosing channel

SS IPTV App for LG Smart TV discussion
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Davis
Ensign
Ensign
Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Denmark

Software complete freeze after choosing channel

Post by Davis »

Great software no complaints once ot ever!
Everything worked fine until today when choosing a channel im waiting for the loading but it never comes and the software completely freezes on black screen.
I did a hard reset and uploaded the external list again, but it remains the same.
The playlist works fine on other software on computer and other apps works fine on tv so its not network issue to then it must be an issue with the software.
Any help will be appreciated!
Hisense 65”

Davis
Ensign
Ensign
Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Denmark

Re: Software complete freeze after choosing channel

Post by Davis »

Any ideas guys??

admin
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Joined: 15 Apr 2013, 21:45
TV Model: Samsung, Sony, Hisense, LG
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Re: Software complete freeze after choosing channel

Post by admin »

We didn't make changes which may affect your TV.
I can guess that the content by your link has been changed.

If you want that we check the link, please provide it to the support@ss-iptv.com
And in this case we need your device Id (SS IPTV -> Settings -> Information)
Best Wishes,
Administrator of SS IPTV Forum

Davis
Ensign
Ensign
Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Denmark

Re: Software complete freeze after choosing channel

Post by Davis »

The thing is that the link is working fine on my computer..can it be blocked by internet provider?

Davis
Ensign
Ensign
Posts: 4
Joined: 16 Oct 2018, 21:43
TV Model: Hisense HA65M5010UWT
Denmark

Re: Software complete freeze after choosing channel

Post by Davis »

Fixed by hard reset to tv.

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