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Re: Black screen app

Posted: 31 Oct 2018, 18:51
by MANDITO
same here, have sound but no picture

Re: Black screen app

Posted: 02 Nov 2018, 14:13
by admin
Dear All,
Could you please share a video with the issue on support@ss-iptv.com?
(make a video with your mobile phone or tables, 1 min should be enough)

Also, please write your device ID (SS IPTV -> Settings -> Information)

Re: Black screen app

Posted: 03 Nov 2018, 22:22
by Giordano Gagliardini
Hi there,

I've got the same issue, black screen just sound.

There is someone that know how to fix it??

Thanks so much for your cooperation.

Re: Black screen app

Posted: 03 Nov 2018, 22:24
by Giordano Gagliardini
Hi there,

I've got this issu, Black screen just sound, I have a Toshiba smart Tv.

This is someone that know how to it can fix it??

Thanks in advance for your cooperation.

Looking forward to hearing from you.

Kind regards,

Giordano

Re: Black screen app

Posted: 09 Nov 2018, 01:03
by rmansour
I have the same problem :

Application ss iptv for smart tv
build : 2018-10-11
Enviroment :Vewd (1.0.2)VSTVB-MB100

no picture just audio ,please advice what to do to get it working ?

Re: Black screen app

Posted: 14 Nov 2018, 17:41
by Woogie555
I have sent 3 Videos over the last 2 days showing this why is this an issue seems to be on Toshiba and Hitachi tv’s

Playlist added fine
Loads fine
Sound but black screen

Can you please reply and sort this