SS IPTV doesn't start

SS IPTV App for LG Smart TV discussion
besi12
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Joined: 07 Feb 2018, 16:28
TV Model: Hisense 55NEC6500
Austria

Re: SS IPTV doesn't start

Post by besi12 »

Still the same issue!

matteorouge
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Joined: 10 Feb 2018, 19:59
TV Model: Hisense H75N6800UK
Great Britain

Re: SS IPTV doesn't start

Post by matteorouge »

I also have to same problem with my Hisense H75N6800UK. When launching the app, I see a grey background and a message in the center of the screen saying "Please, wait..." and in the bottom right another message saying "Loading...". It remains like this, I tried to wait for about one hour but nothing happens. My MAC Address is 64:6E:69:55:D3:58. I've checked that my tv has the latest Firmware update

doory
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Joined: 14 Feb 2018, 21:23
TV Model: hisense H556800UK
Great Britain

Re: SS IPTV doesn't start

Post by doory »

Hi I have same issue Hisense 6800..

pttynan
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Joined: 16 Feb 2018, 20:32
TV Model: h55n5700
Great Britain

Re: SS IPTV doesn't start

Post by pttynan »

I'm having exactly the same issue (UK).

Did anyone manage to sort this?

Alirulez
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Joined: 18 Feb 2018, 01:42
TV Model: Hisense
Wales

Re: SS IPTV doesn't start

Post by Alirulez »

Im having exactly the same issue. Help please!

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Eugene
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Re: SS IPTV doesn't start

Post by Eugene »

We still do not know why the app doesn't start on some Hisense TVs
please, keep your patience

Alirulez
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Re: SS IPTV doesn't start

Post by Alirulez »

Hey Eugene

Im being patient but do you have any further thoughts on this?

A

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Eugene
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Re: SS IPTV doesn't start

Post by Eugene »

Please, write your IP address and launch the app (for diagnostics)

Alirulez
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TV Model: Hisense
Wales

Re: SS IPTV doesn't start

Post by Alirulez »

Hi My IP is 151.226.91.9

The Mac address is 64:6E:69:55:F1:C7

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Eugene
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Re: SS IPTV doesn't start

Post by Eugene »

We don't need your MAC at the moment. Just launch the app to give us opportunity to collect diagnostic information.

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