SS-IPTV Black Screen only with sounds on LG 4K UHD
SS-IPTV Black Screen only with sounds on LG 4K UHD
Before i had no problem with ss-iptv playing my m3u file, yesterday LG upgraded their WebOs to 4.1 and the problem starts. I can play some channels with no problem but some are only black screens with sounds, please ss-iptv team have a check on it, thanks
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
Hi, I'm in Chile and the same thing has happened to me, my tv is a 55UK6550PSB, everything was fine until they updated
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- Administrator
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Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
Hi,
Unfortunately, we don't have the appropriate device to reproduce the issue.
We need more information about it.
1) Could you provide the device id (SS IPTV -> Settings -> Information) and tell us which items (of your content) work and the items with issue.
2) Could you make a video with the issue and try to change aspect-ratio while playing?
And we will try to resolve the issue.
Unfortunately, we don't have the appropriate device to reproduce the issue.
We need more information about it.
1) Could you provide the device id (SS IPTV -> Settings -> Information) and tell us which items (of your content) work and the items with issue.
2) Could you make a video with the issue and try to change aspect-ratio while playing?
And we will try to resolve the issue.
Best Wishes,
Administrator of SS IPTV Forum
Administrator of SS IPTV Forum
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
Hi, I'm from Ecuador, and I have the same problem with my tv LG 49UK6550PSB, after updating to webOs 4.1, please ss-iptv team check the problem. Thanks
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- Ensign
- Posts: 1
- Joined: 24 Sep 2018, 19:34
- TV Model: Lgsmart55e8
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
hisync wrote:Before i had no problem with ss-iptv playing my m3u file, yesterday LG upgraded their WebOs to 4.1 and the problem starts. I can play some channels with no problem but some are only black screens with sounds, please ss-iptv team have a check on it, thanks
Same problem after update
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
carlos87 wrote:Hi, I'm from Ecuador, and I have the same problem with my tv LG 49UK6550PSB, after updating to webOs 4.1, please ss-iptv team check the problem. Thanks
Aplicacion: SS IPTV for Smart TV
Version: 2018-09-20 / bcdc73072328ba138ddbac9f64e7bdf7233be21a
Entorno: LG webOS TV (1.0.6) 49UK6550PSB
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- Administrator
- Posts: 510
- Joined: 15 Apr 2013, 21:45
- TV Model: Samsung, Sony, Hisense, LG
- Been thanked: 8 times
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
Dear All,
The hotfix has been applied.
Please make a video with the one of Open TV channels and change the aspect-ratio (green button on RC).
The hotfix has been applied.
Please make a video with the one of Open TV channels and change the aspect-ratio (green button on RC).
Best Wishes,
Administrator of SS IPTV Forum
Administrator of SS IPTV Forum
Re: SS-IPTV Black Screen only with sounds on LG 4K UHD
despite the attempt to change the screen still black screen. Some channels work but not what they need. In Kodi or VLC, everything works fine. What can I do?