My ssiptv app doesn't work from august

SS IPTV App for LG Smart TV discussion
colax
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My ssiptv app doesn't work from august

Postby colax » 13 Sep 2018, 15:15

hi guys and thanks for your services!

I'm form Italy and i'm using your app on vewd tv TV from months without any problems.

My list is always the same and it is given to me by a provider.

From one months the live channels don't work on my TV...on the TV only the VOD channels work pefectly.

On my all android devices(using other players) and on my Pc (using VLC) instead the list works without problem as always.

Can you help me? other users struggling with this isssue from one months?

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Re: My ssiptv app doesn't work from august

Postby admin » 13 Sep 2018, 15:59

Hi,
There were no changes on our side of the player on the VEWD platform, so we may consider the 2 options:
- TV vendor has made changes on the of the player on its side (firmware update).
- The content distribution policy of your content provider has been changed.
- other (low probability)

Please note, that we only use the API of built-in streaming player of the TV. So, we unable to make changes in it (ex. add support of the new codec).
Sometimes, it is possible to "fix" of some issues by manipulating of the TV's player parameters.

Anyway, we may try to help you:
1. Your TV brand is Telefunken and the model is "TE32269B38Y2D", is it correct?
2. Could you please send us (support@ss-iptv.com) example of the content with the issue: a link for the playlist or the playlist file (or part of the playlist) for checking?
Best Wishes,
Administrator of SS IPTV Forum

colax
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Re: My ssiptv app doesn't work from august

Postby colax » 13 Sep 2018, 16:32

yes of course....i'm sending everything on e-mail.
thank you so much

gbn65
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Re: My ssiptv app doesn't work from august

Postby gbn65 » 15 Sep 2018, 15:31

stesso problema su LG, 20/30 secondi di visione poi si blocca e non va più avanti
molto probabilmente a causa di un aggiornamento che si è autoinstallato, il problema è capire perchè e come rimuoverlo

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Re: My ssiptv app doesn't work from august

Postby admin » 18 Sep 2018, 18:28

Please check the possible solution from this topic:
viewtopic.php?f=3&t=6322
Best Wishes,
Administrator of SS IPTV Forum

colax
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Re: My ssiptv app doesn't work from august

Postby colax » 18 Sep 2018, 19:16

Yes... Support team answered me by email e suggested to use "=hls" format and It works!
Thank you for this big help!


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