My ssiptv app doesn't work from august

SS IPTV App for LG Smart TV discussion
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colax
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Joined: 13 Sep 2018, 14:39
TV Model: Telefunken te32269b38y2d
Italy

My ssiptv app doesn't work from august

Post by colax »

hi guys and thanks for your services!

I'm form Italy and i'm using your app on vewd tv TV from months without any problems.

My list is always the same and it is given to me by a provider.

From one months the live channels don't work on my TV...on the TV only the VOD channels work pefectly.

On my all android devices(using other players) and on my Pc (using VLC) instead the list works without problem as always.

Can you help me? other users struggling with this isssue from one months?

admin
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TV Model: Samsung, Sony, Hisense, LG
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Re: My ssiptv app doesn't work from august

Post by admin »

Hi,
There were no changes on our side of the player on the VEWD platform, so we may consider the 2 options:
- TV vendor has made changes on the of the player on its side (firmware update).
- The content distribution policy of your content provider has been changed.
- other (low probability)

Please note, that we only use the API of built-in streaming player of the TV. So, we unable to make changes in it (ex. add support of the new codec).
Sometimes, it is possible to "fix" of some issues by manipulating of the TV's player parameters.

Anyway, we may try to help you:
1. Your TV brand is Telefunken and the model is "TE32269B38Y2D", is it correct?
2. Could you please send us (support@ss-iptv.com) example of the content with the issue: a link for the playlist or the playlist file (or part of the playlist) for checking?
Best Wishes,
Administrator of SS IPTV Forum

colax
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TV Model: Telefunken te32269b38y2d
Italy

Re: My ssiptv app doesn't work from august

Post by colax »

yes of course....i'm sending everything on e-mail.
thank you so much

gbn65
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Re: My ssiptv app doesn't work from august

Post by gbn65 »

stesso problema su LG, 20/30 secondi di visione poi si blocca e non va più avanti
molto probabilmente a causa di un aggiornamento che si è autoinstallato, il problema è capire perchè e come rimuoverlo

admin
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TV Model: Samsung, Sony, Hisense, LG
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Great Britain

Re: My ssiptv app doesn't work from august

Post by admin »

Please check the possible solution from this topic:
viewtopic.php?f=3&t=6322
Best Wishes,
Administrator of SS IPTV Forum

colax
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Posts: 7
Joined: 13 Sep 2018, 14:39
TV Model: Telefunken te32269b38y2d
Italy

Re: My ssiptv app doesn't work from august

Post by colax »

Yes... Support team answered me by email e suggested to use "=hls" format and It works!
Thank you for this big help!

Azkabanus
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TV Model: Haier
United States of America

Re: My ssiptv app doesn't work from august

Post by Azkabanus »

Trying the "=hls" format right away was necessary, and not wait for support help. If you have this problem again, try changing the application itself. For example, the platform is perfect for LG https://yeahmovies.tv/solarmovie. It works fine for me, and I don't have any problems. Everyone says that I need firmware on my TV, but everything works fine without firmware and updates. Maybe if I run into problems, then, of course, I will update the version. It would be interesting to know if someone has encountered problems due to not updating the version?

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