An error occured

SS IPTV App for LG Smart TV discussion
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Re: An error occured

Postby admin » 24 Apr 2017, 09:23

Thanks for reports!

We will review the issue.
Notify us if you have troubles with loading the app.

Now it should work well.
Sorry for inconvenience.
Best Wishes,
Administrator of SS IPTV Forum

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Re: An error occured

Postby francescof » 24 Apr 2017, 10:33

Hi SS-IPTV,
From yesterday can not work SS-IPTV App on my Samsung 43KU6400 while it works on my other LG TV 49uf6407
On Samsung I have this message "An error occurred while loading ..." and don't open m3u list. i tried to uninstall and reinstall samsung app but it's the same.
I tried also now but doesnt work yet. Can you help me?
thank you in advance.
francescof

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Re: An error occured

Postby admin » 24 Apr 2017, 11:06

Could you provide us your mac address of your Samsung?
We will check it.
Best Wishes,
Administrator of SS IPTV Forum

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Re: An error occured

Postby Eugene » 24 Apr 2017, 11:29

francescof wrote:Hi SS-IPTV,
From yesterday can not work SS-IPTV App on my Samsung 43KU6400 while it works on my other LG TV 49uf6407
On Samsung I have this message "An error occurred while loading ..." and don't open m3u list. i tried to uninstall and reinstall samsung app but it's the same.
I tried also now but doesnt work yet. Can you help me?
thank you in advance.
francescof

You just need to restart the app. Press return button on your RC and keep it pressed few seconds till the app will be closed.

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Re: An error occured

Postby francescof » 24 Apr 2017, 13:39

Thank you. It's not easy to find mac address on samsung :(
But now SS-IPTV works! may be it was a network problem on my samsung tv.

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Re: An error occured

Postby famous774 » 09 Dec 2017, 13:32

Same problem on my smart tv? any solution how to fix it ?
And on my PC i have the same problem :/
Image

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Re: An error occured

Postby Mounir_k » 09 Sep 2018, 00:14

I have the message: an error occured While loading. Please help to fix it ...

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Re: An error occured

Postby admin » 09 Sep 2018, 13:46

Thank you for the message.
The issue has been fixed.
Best Wishes,
Administrator of SS IPTV Forum

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Re: An error occured

Postby Maciek » 21 Jun 2019, 22:32

I have the same problem.
How I can fix it ???

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Re: An error occured

Postby magik123 » 12 Oct 2019, 11:49

Hello,

I have the same problem since earlier today. I was using it yesterday without any problem.

I'm from Turkey and i have Arçelik A40 LW 6536 Smart TV. Could you please help to solve it ?

Thanks.


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