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SS IPTV app crashing on Samsung Smart TV

Posted: 08 Mar 2017, 08:58
by chamine21
Hello,

I have downloaded your SS IPTV application on my Samsung Smart TV, Model #: UN40D6420UF
I was able to navigate through the application the first time, but once I uploaded the external playlist through your website, the application crashed and my television turns off every time I launch the ss iptv app. I tried re-installing the application multiple times, I called Samsung support to see if it is something wrong with my tv but it seems that the ss iptv application is the issue.

Please help me fix this problem so I can upload my playlist to watch.
Thank you

Re: SS IPTV app crashing on Samsung Smart TV

Posted: 08 Mar 2017, 14:40
by Eugene