The app is working OK? I can't watch no one channels

SS IPTV App for LG Smart TV discussion
aobexx
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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 25 Jan 2018, 15:15

Hi Eugene

Yes, I can see a white line below logo channel when these channels include EPG system

What you tell me about my another question, about using the app through http://app.ss-iptv.com URL on TV?


Eugene wrote:Please, go to Open TV section and look if you are able to see TV Guide indicator (thin white line below the tile) there.

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 25 Jan 2018, 15:44

No, the app may not be launched from browser.

Well, as currently we have no other reports with the same issue, I suppose that your playlist may be the reason of it. I've just removed all internal playlists from your device (My Plyalist and My Videos). Please, check how the app works without them.

aobexx
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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 25 Jan 2018, 18:36

I've tested playing channels still available, and not appears the message, it's working fine, but now I lost my favorites channels which were in My Playlist and My Videos, I suppose you have a backup of them

It would be cool I can access to My Playlist and My Videos, any possibility? :?

In my Playlist editor section I haven't anything info

Eugene wrote:No, the app may not be launched from browser.

Well, as currently we have no other reports with the same issue, I suppose that your playlist may be the reason of it. I've just removed all internal playlists from your device (My Plyalist and My Videos). Please, check how the app works without them.

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 25 Jan 2018, 19:27

Yes, I've saved them, of course and will send you in PM
some part of those playlists as it appears is the reason of your problem, so use them carefully
I would recommend you to upload them piecemeal

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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 25 Jan 2018, 23:10

Now, the app is working fine.

Problem solved

OK, I will add channels piecemeal

Thank you for your feedback and support

:D

Eugene wrote:Yes, I've saved them, of course and will send you in PM
some part of those playlists as it appears is the reason of your problem, so use them carefully
I would recommend you to upload them piecemeal


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