The app is working OK? I can't watch no one channels

SS IPTV App for LG Smart TV discussion
aobexx
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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 21 Jan 2018, 17:16

This video was recorded at January, 20th 6:27 pm chilean local time (GMT-3)

Now January, 21th 10:36 am local time, I've checked the app and it exists this problem yet

When I access to app through browser (http://app.ss-iptv.com/), the issue is worst becoause no one channel I can watch

Another thing, in http://ss-iptv.com/en/users/playlist link, I've lost all my m3u lists, only I can see the message "No devices is connected. To connect device get non-permanent access code in app's settings", is it possible I can make a recover of my lists?

Thanks sir for your continue support,


Eugene wrote:
aobexx wrote:Hi Eugene

I recorded a video, since when I press SSIPTV icon from menu. you can see a few moment from I've started the app, appears the message in screen where I select "NO" option (this message apears frequenly) so I can continue using the app, if I press "SI" (Yes) the app exit to first menu

Any idea how I can solve this issue?

Did the issue (displaying message) appeared before? Or only since January, 18th?
Last edited by aobexx on 21 Jan 2018, 20:06, edited 1 time in total.

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 21 Jan 2018, 17:18

My question was if the problem had occured before January 18th or not.

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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 21 Jan 2018, 20:06

No, this problem occured after, it was January 20th


Eugene wrote:My question was if the problem had occured before January 18th or not.

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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 24 Jan 2018, 03:45

I have this problem yet. It's very annoying watch that message (Do you want open internet browser? (It will close Opera TV Store) Yes / No) every 5 or 8 seconds... you can watch it on video which I uploaded previously

Any idea how can I solve this issue?.

The device's identification is attached.


thanks in advance,



aobexx wrote:No, this problem occured after, it was January 20th


Eugene wrote:My question was if the problem had occured before January 18th or not.

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 24 Jan 2018, 10:17

Please, we know about the issue and it will be fixed as soon as possible.

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 24 Jan 2018, 15:09

What's going on if you press Yes?

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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 24 Jan 2018, 15:26

Good day man

If I press YES... it exits to TV normal mode (close the app).

Eugene wrote:What's going on if you press Yes?

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 24 Jan 2018, 16:55

So it doesn't open anything in browser?

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Re: The app is working OK? I can't watch no one channels

Postby aobexx » 25 Jan 2018, 06:50

Yes, suddenly the app close and go to normal TV mode.

In this video you can see what happens when I press YES.



Before, I could access to app through web browser using http://app.ss-iptv.com URL, but now is not available this option, only I see a black screen... It's possible correct this issue, and get back to previous version for using SSIPTV accesing through web browser??

Eugene wrote:So it doesn't open anything in browser?

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Re: The app is working OK? I can't watch no one channels

Postby Eugene » 25 Jan 2018, 10:16

Please, go to Open TV section and look if you are able to see TV Guide indicator (thin white line below the tile) there.


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