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Re: The app is working OK? I can't watch no one channels
Posted: 25 Jan 2018, 15:15
by aobexx
Hi Eugene
Yes, I can see a white line below logo channel when these channels include EPG system
What you tell me about my another question, about using the app through
http://app.ss-iptv.com URL on TV?
Eugene wrote:Please, go to Open TV section and look if you are able to see TV Guide indicator (thin white line below the tile) there.
Re: The app is working OK? I can't watch no one channels
Posted: 25 Jan 2018, 15:44
by Eugene
No, the app may not be launched from browser.
Well, as currently we have no other reports with the same issue, I suppose that your playlist may be the reason of it. I've just removed all internal playlists from your device (My Plyalist and My Videos). Please, check how the app works without them.
Re: The app is working OK? I can't watch no one channels
Posted: 25 Jan 2018, 18:36
by aobexx
I've tested playing channels still available, and
not appears the message, it's working fine, but now I lost my favorites channels which were in My Playlist and My Videos, I suppose you have a backup of them
It would be cool I can access to My Playlist and My Videos, any possibility?
In my Playlist editor section I haven't anything info
Eugene wrote:No, the app may not be launched from browser.
Well, as currently we have no other reports with the same issue, I suppose that your playlist may be the reason of it. I've just removed all internal playlists from your device (My Plyalist and My Videos). Please, check how the app works without them.
Re: The app is working OK? I can't watch no one channels
Posted: 25 Jan 2018, 19:27
by Eugene
Yes, I've saved them, of course and will send you in PM
some part of those playlists as it appears is the reason of your problem, so use them carefully
I would recommend you to upload them piecemeal
Re: The app is working OK? I can't watch no one channels
Posted: 25 Jan 2018, 23:10
by aobexx
Now, the app is working fine.
Problem solvedOK, I will add channels piecemeal
Thank you for your feedback and support
Eugene wrote:Yes, I've saved them, of course and will send you in PM
some part of those playlists as it appears is the reason of your problem, so use them carefully
I would recommend you to upload them piecemeal