Page 1 of 4

PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 31 Jan 2018, 03:06
by thecure83
Hi there,

today tv asked me about a software update and I did it. After this update I used ssiptv whitout no problem, using this simple guide:

https://www.youtube.com/watch?v=VKwQNBoC0yc

After the last update of this morning my playlist was erased and now when i try (3 times at now) using the same steps described in youtube link nothing seems like before and nothing works!

No playlist, no channels, no favourites. Why?

Someone could help me?

Thanks very mutch.

See soon,
bye!

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 31 Jan 2018, 03:23
by Eugene
Please, I have no time to unravel your message. Write particularly and exactly: what you did, what you expected, what you got.
No more common words.

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 31 Jan 2018, 12:36
by Pedronut
I have problems like you. I have to do it like I really want to know.



จีคลับ คาสิโน

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 15:41
by thecure83
Eugene wrote:Please, I have no time to unravel your message. Write particularly and exactly: what you did, what you expected, what you got.
No more common words.


what you did : I have loaded playlist with the editor on this site, doing the same steps like the other times
what you expected: when i came back on the tv and i start ssiptv i founded my playlist, now not, nothing appears in ssiptv

I saw a difference compared to before: on first start ssiptv asked about country but Italy there isn't among the choices, so I can't do nothing on that screen. It could be this the problem?

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 16:28
by admin
For some reasons the TV link with web site has been lost.
You need to press "disconnect" button on the playlist upload page, generate new code on the TV and connect it again.

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 16:51
by thecure83
admin wrote:For some reasons the TV link with web site has been lost.
You need to press "disconnect" button on the playlist upload page, generate new code on the TV and connect it again.


Already done this process, I tried again 3-4 times but nothing changes, no list on ssip tv app on my philips...

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 16:55
by admin
Write your deviceId from app's settings -> information page

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 17:14
by thecure83
admin wrote:Write your deviceId from app's settings -> information page


Ok, when I come back at home, now I'm at work. I think about 19.00 P.M. for me. Ok? Thanks for the assistance.

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 17:26
by admin
We will review this issue on the next day.
Are you already have tried any "incognito" mode of your browser?

Re: PROBLEM WITH SSIPTV ON PHILIPS 43PUT6101/12

Posted: 01 Feb 2018, 17:32
by thecure83
admin wrote:We will review this issue on the next day.
Are you already have tried any "incognito" mode of your browser?


No, I use the browser in normal mode, only with the adblocker. I have to try with the "incognito mode on my browser (i use mozilla firefox)?