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Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 10:36
by Tak06
Hi!
I Have Philips 43pus6503 Model Smart Tv.
I have been using the SS IPTV program since 1 year. There was no problem until now. But In the last week, the channels are slowly to open (20 seconds) and Transitions between channels were slowed down. Also the tv shut down and restart . The other channel does not turn off while switching channels, After 10 or 15 seconds the other channel goes. I also tried vlc player, there is no problem. I deleted the program and again installed. But same.
I'm waiting for your help, Thanks in advance.

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 12:13
by Tak06
Any suggestions or any idea to resolve that issue

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 16:55
by Eugene
Please, check Settings -> Information -> Build
There you'll see when last changes in the app were made by our side.

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 20:20
by Tak06
Eugene wrote:Please, check Settings -> Information -> Build
There you'll see when last changes in the app were made by our side.

Build was made on 19/9/2019

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 20:53
by Eugene
It means that last changes from our side were made on September, 19th.

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 20:56
by Tak06
Yes . What should I do to resolve this issue . Thanks in advance

Re: Philips 4k pus 6503 ssiptv working slowly

Posted: 06 Nov 2019, 22:35
by Eugene
I don't know. The issue appeared not on our side.