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Wrong Video, just audio is good, codec issue

Posted: 27 Jul 2020, 13:46
by holcam
I have 2 Amazon FireTV Stick. I don't have any problems by the normal stick but SS IPTV don't work properly on the Amazon 4K FireTV Stick. Model Number is: E9L29Y.

If I start a stream or a video It will playing this for 1-2 s normally but after that I see green, blue lines. Tha audio is OK all the time. Another IP TV apps working fine, VLC is working fin too.

What is the problem?

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Re: Wrong Video, just audio is good, codec issue

Posted: 07 Dec 2020, 12:05
by HZA00
I'm having the same problem... is there a solution for this problem?

SS-IPTV works on my old fire tv stick but not on the new fire tv stick 4k

Re: Wrong Video, just audio is good, codec issue

Posted: 09 Dec 2020, 06:08
by waleyuti
support either did not answer or answered in private

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Re: Wrong Video, just audio is good, codec issue

Posted: 15 Dec 2020, 11:40
by jimdoherty
I'm having the same problem.
2048

Re: Wrong Video, just audio is good, codec issue

Posted: 16 Dec 2020, 19:52
by admin
Hi,

Unfortunately, we don't have full support of Fire TV 4k,
Could you send stream URL with issue to support@ss-iptv.com to check the solution on our side.