App is not loading on LG 42UB820V-ZH

[smmf]

Hi,

I had the app working fine until two days ago. Since then, when I open it, it keeps loading until eventually I get a black screen.
I've changed my tv dns to 8.8.8.8 and reinstalled the app, but it hasn't changed anything.
Would appreciate if someone could provide some support.
Thank you.

[admin]

Hi,

Please, send a video with the issue to support@ss-iptv.com for analysis on our side.

[SERGIOHEDZ]

Hello,

Ihave the same problem for 3 days now

cheers

[thiagocj]

Hi! Same here from a week ago. I had already try reset the tv, change the network DNS, disable the DHCP IPv6 server. Nothing works! Any idea for solution?

Thanks!

[thiagocj]

Hello,

Ihave the same problem for 3 days now

cheers

SERGIOHEDZ, Your internet supplier is Vodafone? I heard rumors about blocking or changing in service.

[scorpion175]

im Vodafone and cant enter the app since a week ago, to give this reply i have to turn on mobile hotspot

[Eugene]

We receive many similar feedbacks from customers of Vodafone PT. Please, contact your ISP about the issue. The app is working normally.