Black screen app

[MANDITO]

same here, have sound but no picture

[admin]

Dear All,
Could you please share a video with the issue on support@****?
(make a video with your mobile phone or tables, 1 min should be enough)

Also, please write your device ID (SS IPTV -> Settings -> Information)

[Giordano Gagliardini]

Hi there,

I've got the same issue, black screen just sound.

There is someone that know how to fix it??

Thanks so much for your cooperation.

[Giordano Gagliardini]

Hi there,

I've got this issu, Black screen just sound, I have a Toshiba smart Tv.

This is someone that know how to it can fix it??

Thanks in advance for your cooperation.

Looking forward to hearing from you.

Kind regards,

Giordano

[rmansour]

I have the same problem :

Application ss iptv for smart tv
build : 2018-10-11
Enviroment :Vewd (1.0.2)VSTVB-MB100

no picture just audio ,please advice what to do to get it working ?

[Woogie555]

I have sent 3 Videos over the last 2 days showing this why is this an issue seems to be on Toshiba and Hitachi tv’s

Playlist added fine
Loads fine
Sound but black screen

Can you please reply and sort this

[ScottFiore]

Hi there,

I've got this issu, Black screen just sound, I have a Toshiba smart Tv.

This is someone that know how to it can fix it??

Thanks in advance for your cooperation.

Giordano

same here, have sound but no picture